Shipping policy

Shipping Policy

Effective Date: September 28, 2026

At Lavish Loom Supply, we aim to make the delivery experience as straightforward as the products we sell. Whether your order contains storage boxes, garbage bags, hooks, or other household organization products, our goal is to process your purchase carefully and move it toward delivery as efficiently as reasonably possible.

1. Shipping Coverage

We currently offer shipping within the United States, subject to product availability and any destination restrictions that may apply.

Certain remote locations, military addresses, territories, or locations subject to carrier restrictions may require additional processing or may not be serviceable for particular products.

2. Shipping Fees

Our standard shipping structure is:

Orders of $10.00 or more: FREE SHIPPING

Orders below $10.00: $5.99 shipping fee

The applicable shipping charge, if any, will be displayed during checkout before the customer completes the purchase.

Promotional offers may provide different shipping terms when expressly stated.

3. Order Processing

After an order is successfully submitted and payment is authorized, we begin preparing the merchandise for shipment.

Processing may include:

  1. Payment verification;

  2. Inventory confirmation;

  3. Product picking;

  4. Quality and order verification;

  5. Packaging;

  6. Shipping-label preparation; and

  7. Handover to the applicable delivery carrier.

Processing times can vary depending on order volume, inventory, holidays, weekends, and operational circumstances.

4. Shipping Timeframes

Estimated delivery dates shown during checkout or in shipping communications are estimates rather than guaranteed arrival dates unless expressly stated otherwise.

Delivery time may be affected by:

  • Carrier capacity;

  • Weather;

  • Holidays;

  • Transportation disruptions;

  • Incorrect or incomplete addresses;

  • Remote destinations;

  • Customs or governmental requirements where applicable;

  • Unexpected operational delays; and

  • Events outside our reasonable control.

5. Tracking Information

Where tracking is available, customers may receive tracking information after the order has been transferred to the carrier.

Tracking information may take some time to become active after the shipping label is generated.

Customers should monitor tracking updates and ensure that someone is reasonably available to receive the package when necessary.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please carefully check:

  • Street number;

  • Street name;

  • Apartment, suite, or unit number;

  • City;

  • State;

  • ZIP code; and

  • Any delivery instructions requested during checkout.

If you discover an address error shortly after placing an order, contact us immediately at [email protected].

We will attempt to assist, but once an order has entered fulfillment or has been transferred to a carrier, changes may no longer be possible.

7. Lost, Delayed, or Stolen Packages

If tracking indicates that a package has been delivered but you cannot locate it, first check:

  • Your front door or designated delivery location;

  • Mailroom or parcel room;

  • Household members;

  • Neighbors;

  • Building management; and

  • Carrier delivery notes.

If the package remains missing, contact us with your order number and tracking information so that we can review the matter.

We may work with the carrier to investigate delivery-related issues where appropriate.

8. Damaged Packages

If your package arrives visibly damaged, customers should photograph the package and its contents as soon as possible.

Please contact us at:

[email protected]

Include:

  • Order number;

  • Description of the damage;

  • Photographs of the outer packaging;

  • Photographs of the damaged merchandise; and

  • Any relevant carrier information.

This information can help us determine the appropriate resolution.

9. Incorrect or Incomplete Deliveries

If an order contains the wrong product or appears to be missing an item, contact us promptly.

We will review the order and fulfillment information and, where appropriate, arrange a replacement, additional shipment, refund, or another suitable resolution.

10. Multiple Shipments

An order may, where operationally necessary, be divided into multiple packages.

If this occurs, tracking information may be provided separately for different portions of the order.

11. Shipping Restrictions

We may restrict shipment of certain merchandise to particular locations when necessary because of carrier requirements, product characteristics, legal restrictions, or operational limitations.

If a shipping restriction affects an order, we may contact the customer to discuss available options.

12. Delivery Delays Beyond Our Control

Lavish Loom Supply is not responsible for delivery delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, transportation interruptions, labor disputes, government actions, widespread technological failures, or similar events.

We will nevertheless make reasonable efforts to assist customers when a significant delivery problem occurs.

13. Contact for Shipping Questions

Lavish Loom Supply
Operated by: RETAIL LIVE FLORIDA LLC
1717 E 5th Ave
Tampa, FL 33605
United States

Contact Person: CHENALE DOMINQUE GAINES
Email: [email protected]