Privacy Policy

Effective Date: September 28, 2026

Lavish Loom Supply respects the privacy of visitors, customers, and other individuals who interact with our online store. This Privacy Policy describes the types of information we may collect, how we use that information, when information may be disclosed, how we protect information, and certain choices that may be available to consumers.

Lavish Loom Supply is operated by RETAIL LIVE FLORIDA LLC, located in Tampa, Florida.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• https://www.lavishloomsupply.online/

• Online purchases and checkout activities;

• Customer service communications;

• Emails and other communications with us;

• Requests concerning orders, returns, refunds, or products; and

• Other interactions associated with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any rights provided by applicable law.

2. Information We May Collect

Depending on how you interact with our website, we may collect different categories of information.

Information You Provide Directly

This may include:

• Full name;

• Billing address;

• Shipping address;

• Email address;

• Telephone number, when provided;

• Order information;

• Product selections;

• Payment-related information;

• Customer service communications;

• Return and refund information;

• Information you voluntarily submit through forms; and

• Other information reasonably necessary to complete a transaction or respond to a request.

We generally rely on payment processors and service providers to handle payment credentials. We do not need to retain complete payment-card information when the payment provider can securely process it on our behalf.

Transaction Information

When you place an order, we may maintain information concerning:

• Products purchased;

• Purchase price;

• Order date;

• Shipping destination;

• Order status;

• Refund status;

• Transaction identifiers; and

• Related customer-service activity.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the website technology and services in use.

This may include:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Approximate geographic information derived from technical data;

• Pages viewed;

• Referring pages;

• Website interaction information;

• Date and time of access; and

• Technical diagnostic information.

3. Cookies and Similar Technologies

Our website and third-party service providers may use cookies, pixels, tags, local storage, analytics technologies, or similar tools.

These technologies may help us:

• Keep the website functioning;

• Remember certain preferences;

• Understand website traffic;

• Measure website performance;

• Detect security issues;

• Improve navigation;

• Understand how visitors interact with product pages; and

• Support marketing or advertising activities where applicable.

You may be able to control certain cookies through your browser settings or available website privacy controls. Disabling certain technologies may affect website functionality.

4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

• Processing and fulfilling orders;

• Delivering purchased merchandise;

• Providing order confirmations and updates;

• Processing returns, refunds, and exchanges;

• Responding to customer inquiries;

• Communicating about products and services;

• Maintaining customer-service records;

• Detecting and preventing fraud;

• Protecting the security of our website;

• Troubleshooting technical problems;

• Improving our products and website;

• Conducting internal analytics;

• Complying with legal obligations;

• Establishing, exercising, or defending legal claims; and

• Performing other purposes reasonably related to the purposes described when information was collected.

Florida law requires covered controllers to provide clear privacy notices describing categories of personal data and processing purposes, and Florida law also provides specified consumer rights for covered processing activities.

5. Information Sharing

We may share information with carefully selected categories of service providers when reasonably necessary to operate our business.

These may include:

• Payment processors;

• E-commerce and website hosting providers;

• Shipping and fulfillment providers;

• Customer-service platforms;

• Email communication providers;

• Fraud-prevention providers;

• Analytics providers;

• Information-technology providers;

• Professional advisers;

• Legal or accounting professionals; and

• Government authorities when legally required.

Service providers may process information on our behalf and may be contractually or legally restricted from using information for unrelated purposes.

6. Business Transfers

If our business undergoes a merger, acquisition, restructuring, financing, sale of assets, bankruptcy proceeding, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

7. Legal Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable laws or regulations;

• Respond to valid legal process;

• Respond to governmental requests;

• Protect the rights, property, or safety of our business, customers, or others;

• Investigate fraud or suspected unlawful conduct;

• Enforce our policies and agreements; or

• Establish, exercise, or defend legal claims.

Florida law expressly recognizes certain processing activities necessary to comply with law, perform requested contracts, prevent fraud, protect systems, and establish or defend legal claims.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

Florida's data-privacy framework requires covered controllers to maintain reasonable administrative, technical, and physical security practices appropriate to the volume and nature of personal data involved.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and legitimate business administration.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

10. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights concerning personal information, including rights to:

• Confirm whether personal information is being processed;

• Access personal information;

• Correct inaccurate personal information;

• Request deletion of personal information;

• Obtain a portable copy of certain personal information;

• Opt out of targeted advertising;

• Opt out of the sale of personal information;

• Opt out of certain profiling activities;

• Exercise other rights provided by applicable privacy law.

Florida's current statute specifically provides covered consumers with rights including access, correction, deletion, portability, and certain opt-out rights.

11. How to Submit a Privacy Request

To submit a privacy-related request, contact:

Email: [email protected]
Subject: Privacy Request

Please clearly identify the nature of your request.

For security purposes, we may need to verify your identity before fulfilling certain requests. We may also need additional information to determine whether a request falls within applicable legal requirements.

12. Appeals

Where applicable law provides an appeal process for a privacy request, we will provide information concerning the applicable appeal procedure when responding to the request.

13. Children's Privacy

Our website is intended for a general consumer audience and is not knowingly directed toward children under 13.

We do not knowingly request or intentionally collect personal information from children under 13 for purposes prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed.

14. Third-Party Websites

Our website may contain links or integrations leading to websites, applications, payment services, shipping services, or other platforms operated by third parties.

We are not responsible for the privacy practices of independent third parties. Customers should review the privacy policies applicable to those services.

15. Marketing Communications

If you voluntarily subscribe to promotional communications, we may use your email address to send information concerning products, promotions, store announcements, or related offers.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional communications, such as order confirmations and important service notices, may continue when reasonably necessary to complete a transaction or administer an account.

16. Changes to This Privacy Policy

We may revise this Privacy Policy periodically.

When changes are made, the revised policy will be posted on the website with an updated effective date. Where applicable law requires additional notice, we will provide that notice through an appropriate method.

Florida law requires covered privacy notices to be reasonably accessible and clear and, for covered controllers, to be updated at least annually.

17. Contact Information

Lavish Loom Supply
Operated by: RETAIL LIVE FLORIDA LLC
1717 E 5th Ave
Tampa, FL 33605
United States

Email: [email protected]
Contact Person: CHENALE DOMINQUE GAINES

This Privacy Policy is intended to operate under applicable federal law and the laws of the State of Florida, to the extent applicable.